WebEx Remote Support Options

True remote capabilities for technical support and network management

Our innovative remote support solutions take you through firewalls for powerful, interactive desktop viewing and control with no reconfigurations of security protocols or network settings required.

Select the remote support configuration that's right for you:

WebEx Support Center	WebEx SMARTtech
Designed for ad-hoc customer support sessions	Persistent session or frequent connection to the same machine
Attended: customer is always present on the other end	Unattended: no person is present at the remote computer
First Call Resolution: view, diagnose, and resolve the problem in one support session	Perform regular maintenance and support, anytime day or night
Tell me more about Support Center	Tell me more about SMARTtech