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"With WebEx Training Center, we were able to expand our training reach while reducing our training delivery costs. Not only are we able to deliver more training, more often to our globally distributed sales force, but we're also able to effectively reach our 350 plus channel partners. In addition, we've reduced our sales training delivery costs by 96%."
Richard Ratz, Mindspeed Sales Training Manager |
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"The flexibility of online meetings was clearly shown, with IT departments using them for planning and project collaboration, sales teams for pre-sales qualification and increasing customer contact and finally in management teams for meetings held with participants in different countries and departments."
Marcel Mertens, ePTO Manager Corporate eBusiness |
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"We chose WebEx because of its simplicity; there is no need for any installation and all you need is an Internet browser and connection. We were particularly impressed by the ease of use and functionality of the service."
Juergen Rath, Manager IT Support, CHT R. Beitlich |
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"We've been using WebEx for years in all of our locations. We average 4,000 meetings per month, which is approximately 200 meetings per day. Many of those meetings would have required travel. WebEx goes through firewalls, has SSL security and lots of useful features. WebEx has become the defacto standard and has increased our productivity."
Rich Nielsen, Sr. IT Engineer, Agilent Technologies |
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Using WebEx Support Center enabled our technical support staff to complete calls with our customers in 25% of the time. Support Center also contributed significantly to reducing the average hold-time for customers calling into technical support from 3-5 minutes to 1 minute."
Ken Jonker, National Accounts Manager, TRAMS |
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"We've built approximately 50% more use of online meetings into our product rollout plans. We immediately think of WebEx as the way to get the word out on our products."
Isabel Kaplan, Marketing Manager Ricoh |
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"The right solution for us had to have the potential to become as ubiquitous as the telephone. The dollars that are saved from not traveling can be reinvested in other areas of the business. This turns out to be a very smart win-win solution."
Marshall Woolard, Virtual Teams Program Manager, Texas Instruments |
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"Travel reduction alone made WebEx services necessary. The additional side benefits including re-use of information and improved cycle times are gravy."
Ronald E. Auble, Technology Manager, Kodak |
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